Declan Cunningham, Ag Eisteacht4Business Trainer and Coordinator, delivered a speech to members of the Southern Law Association as part of their CPD hours.
Declan emphasised the benefit of building on our natural skills to improve our communication with colleagues. By giving colleagues the gift of time, which can be as little as 5 minutes, to ensure that they feel heard and understood can go a long way, particularly if they are distressed or overwhelmed in their work. Improving wellbeing in this way can have a positive impact on the workplace, as well as improving employee engagement and productivity.
Ensuring that we have effectively heard and understood our colleagues is an important skill and is beneficial in all areas of business.