“The patient is a human being, at the same time worried and hopeful, who is searching for relief, help and trust. The importance of an intimate relationship between patient and physician can never be overstated because in most cases an accurate diagnosis as well as an effective treatment relies directly on the quality of this relationship”. *
The Medical Council, the regulatory body for doctors in Ireland, has launched its Annual Report for 2018.
This thorough report shows the great work the Council is doing and highlights that there were 22,996 doctors on the Medical Register – up from 22,649 in 2017.
When it came to complaints, it was interesting to read that nearly one in five complaints about doctors relate to communication issues.
In response to this, the Medical Council is taking a number of actions to address this, such as ensuring communication becomes mandatory as part of continuous professional development.
We warmly welcome initiatives such as the Medical Council’s Safe Start campaign which addresses communications as a key area for doctors to develop.
It is also great to see Dr Rita Doyle, the Medical Council’s first female president, focus on practitioners’ own physical and mental health and wellbeing.
We look forward to the Medical Council’s launch of its new five-year strategy 2019 – 2023 next week.
Good communication is essential in healthcare, not just for patient safety but for better health and wellbeing outcomes for both patients and practitioners.
We believe that strengthening practitioners’ capacity to support meaningful interactions with patients is vital – as is supporting them in managing their time and boundaries for their own wellbeing.
Our work at Ag Eisteacht is all about training practitioners to take a relationship-centred approach to practice while looking after themselves also. This involves using core communication skills like active/reflective listening skills, empathy and understanding to make the most of every intervention.
Evaluations show that 100% of 266 training participants who completed our ABLE training between 2016 and 2018 felt more confident with listening to and supporting clients at times of transition when they may struggle in their relationships.
Details of the full report can be found here.
Bookings are now being taken for our ABLE brief intervention training courses in Cork and Dublin. Bookings can be made via Eventbrite or you can contact Stacey at [email protected] or 021-4536556 for further information.
* Hellı˜n T. The Physician-patient relationship: recent developments and changes. Haemophilia. 2002; 8(3):450-4.