Originally published on November 28th, 2019.
‘ABLE2Listen’, our bespoke training course specifically designed for audiologists, has been approved for 16.5 CPD points by The Irish Academy of Audiology (IAA), the professional body for audiologists in Ireland, for its members.
The course was also shortlisted under the ‘Patient Organisation Project of the Year’ category in the Irish Healthcare Awards 2019.
Working closely with a group of audiologists to ensure that the content met their aim of providing an improved service to their patients, we designed a bespoke, evidence-informed course based on our core ABLE (Adopt a relational approach, Build & Boundary, Listen and Empower) brief intervention training model.
The aim of the training is to support audiologists in building relationships with their clients and to help them to manage boundaries of time, role and competence.
A group of eleven audiologists recently completed the training, with participants reporting that their skill levels had increased following the training in relation to topics such as the ability to build rapport with clients, managing emotions and being able to respond appropriately when clients are upset.
We now plan to roll this training out on a national level throughout Ireland to support Irish audiologists to take a relationship-centred, reflective approach, and ensure that, along with the expertise of the audiologists’ input, patients and their families are supported in coming to terms with and adapting to a diagnosis of hearing impairment.
“Our ABLE2Listen training helps audiologists to build rapport and trust, and to listen effectively and reflectively so that patients and their families feel heard and understood and can then be empowered to be active participants in their own care.
“The training gives audiologists the skills, insight and a framework to make the most of these ‘turned to’ moments, while helping them to manage boundaries and look after their own and their clients’ wellbeing.”
If you think your team would benefit from our ABLE2Listen training, please call Donna on 021 4536556 or email [email protected]. We are happy to discuss training options that would suit your particular team.